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Home >Online reporting > Help desk reports

Help Desk Report Title Format View Sample
Open Tickets HTML/PDF/Excel/CSV
Closed Tickets HTML/PDF/Excel/CSV
Ticket List HTML/PDF/Excel/CSV
Ticket Statistics HTML/PDF/Excel/CSV
Ticket Monthly Counts HTML/PDF/Excel/CSV
Videoconference Quality Summary HTML/PDF/Excel/CSV
Service Performance HTML/PDF/Excel/CSV

 

Online reporting

*Wire One Meeting Center users of the engageSuite will need to be provisioned by Wire One for access to online reports.
 
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