Course Name

Description

Videoconferencing Systems End User Remote

This course provides users the skills and confidence necessary to dial from and participate in a videoconference. This training is conducted over video using customer’s equipment. Instructional materials are provided. Customer must be able to connect to our Training Center. Available for ViewStation, VSX, iPower, TANDBERG, Sony, VTEL, or VCON systems.

Course length: up to two hours.
Limit: 8 students per class.

Videoconferencing Systems End User Onsite

This course provides users the skills and confidence necessary to dial from and participate in a videoconference. This training is conducted on customer’s site using customer’s videoconferencing system. Instructional materials are provided. Available for ViewStation, VSX, ViaVideo, iPower, TANDBERG, Sony, VTEL, or VCON systems.

Course length: up to 3 two-hour sessions in a single day.
Limit: 8 students per session.

Videoconferencing Systems Admin Remote

This course is designed for those who will be in charge of configuring, maintaining and troubleshooting videoconference equipment. It is conducted over video using customer’s equipment. Instructional materials are provided. Customer must be able to connect to our Training Center. Available for ViewStation, VSX, iPower, TANDBERG, Sony, VTEL, or VCON systems.

Course length: up to two hours.
Limit: 8 students per class.

Videoconferencing Systems Admin Onsite

This course is designed for those who will be in charge of configuring, maintaining and troubleshooting videoconference equipment. It is conducted on customer’s site using customer’s equipment. Instructional materials are provided. Available for ViewStation, VSX, iPower, TANDBERG, Sony, VTEL, or VCON systems.

Course length: up to 3 two-hour sessions in a single day.
Limit: 8 students per session.

Polycom MGC End User Onsite

This course includes a hardware and software overview, administration scheduling, basic operations, and basic maintenance of the Polycom MCU. It is conducted on the customer’s site using customer’s equipment.
Course length: up to 1 day.
Limit: 5 students per class.

Polycom MGC Administrator Onsite

This course is designed for those who require more in-depth knowledge of configuration and maintenance issues for the Polycom MCU. It includes basics of scheduling and monitoring calls, but concentrates on the technical side of the box. It conducted on the customer’s site using customer’s equipment.

Course length: up to 1 day.
Limit: 5 students per class.

Polycom MGC End User and Administrator Combo Onsite

This is a combination of the above two courses designed to be run in two separate sessions: one for end users, and one for administrators. It conducted on the customer’s site using customer’s equipment.

Course length: up to 2 days.
Limit: 5 students per session.

Polycom WebCommander Onsite

This course is designed for those responsible for using WebCommander to schedule and monitor calls on the Polycom MCU. It is conducted on the customer’s site using customer’s equipment.

Course length: up to 1 day.
Limit: 8 students per class.

Polycom PathNavigator Onsite

This course is designed for those responsible for using PathNavigator as their Gatekeeper for an H.323 network. It is conducted on the customer’s site using customer’s equipment.

Course length: up to 1 day.
Limit: 8 students per class.

Polycom Global Management System (GMS) Onsite

This course is designed for customers who are utilizing Polycom’s Global Management System for management of their H.323 network and endpoints. It is conducted on the customer’s site using customer’s equipment.

Course length: up to 1 day.
Limit: 8 students per class.

RADVision / Cisco ViaIP Gateway / Gatekeeper / MCU Onsite

This course is designed for individuals responsible for understanding, deploying, and / or supporting RADVision / Cisco H.323 Enterprise Gateways, Gatekeepers, or MCUs. Includes H.323 standards and a networking overview as well as hands-on practice. It is conducted on the customer’s site using customer’s equipment.

Course length: up to 1 day.
Limit: 8 students per class.

TANDBERG MCU Onsite

This course is designed for individuals responsible for understanding, deploying and / or supporting TANDBERG MCUs. Includes H.323 standards and a networking overview as well as hands-on practice. It is conducted on the customer’s site using customer’s equipment.

Course length: up to 1 day.
Limit: 8 students per class.

TANDBERG Management Suite Onsite

This course is designed for customers who are utilizing TANDBERG Management Suite for management of their H.323 network and endpoints. It is conducted on the customer’s site using customer’s equipment.

Course length: up to 1 day.
Limit: 8 students per class.

Introduction to H.323 Onsite

This course is designed for individuals who require an introduction to IP telecommunications networks and equipment associated with videoconferencing applications. An excellent review for experienced technicians. It is conducted on the customer’s site.

Course length: up to 1 day.
Limit: 8 students per class.

Mastering Distance Education Onsite

This course is designed to demonstrate the value of Distance Education. Upon completion, the student should be able to conduct any size Distance Learning class with confidence. Workshops will be performed throughout the class. Instructional materials will be provided. It is conducted on the customer’s site using customer’s equipment.

Course length: 2 days.
Limit: 8 students per class.