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Body Language: The Value of Video Conferencing
BT Conferencing has long known that one of the key values of using video conferencing is being able to pick up on the subtle signals sent by posture, facial expression, and movement. Using only audio for communications means you might be missing crucial nonverbal signals and nuances to a meeting. Being able to "read" your colleagues' and customers' body language provides invaluable and incredibly helpful information.
Carmine Gallo, a professional communications coach, agrees. A recent article of his states:
"Only a small percentage of communication involves actual words: 7%, to be exact. In fact, 55% of communication is visual (body language, eye contact) and 38% is vocal (pitch, speed, volume, tone of voice). The world's best business communicators have strong body language: a commanding presence that reflects confidence, competence, and charisma."
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