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Amping Up the Value: Enhancements to BT Conferencing's Audio and Web Conferencing Services

During the latter part of 2006, BT Conferencing began work to enhance our existing conferencing platform to provide a more robust audio and web offer to our customers. We expect to conclude the transition on March 19, 2007, with no visible disruption to day to day conferencing services.

The changes and enhancements offer the following features and benefits:

• Global Meet - global solution for on-demand audio conferencing that provides end users with an expanded set of international access points, including international toll-free access, as well as, in-country toll free numbers.
• The addition of a high end web conferencing offer provided by Microsoft Live Meeting
  An upgrade to our existing WebEx platform (Version 7.0). Features include:
  • Enhanced sharing options
  • New scheduling capability
  • Additional support for MAC users
  • Quick start option
  • International language support
• Expanded set of (*) commands for on-demand audio conferencing
• engageAccess- a new call type for operator-assisted conferencing that supports automated entry with a dedicated operator
• Online Host Controls - an online tool for operator-assisted event conferences that allow a host to:
  • View the active participants within a conference
  • View participants who have queued up to ask a question during the Q&A session
  • Manipulate the order of the Q&A queue or remove participant(s) from the queue all together
  • Real-time chat with the operator conducting the call
  • Print option for a real-time participant list of the conference attendees
• Enhancements to engageMeeting Manager that allow end users to:
  • Launch now or schedule a web conference with email invites
  • View and distribute replay information for a previously recorded conference(s)
  • Order up to 5 CDs
  • View and manipulate your audio conference participants via Online Host Controls
  • View audio conference details including dial-in numbers and passcodes

BT Conferencing will continue to offer a full range of automated and operator-assisted conferencing services. Passcodes for on-demand service users will remain the same.

We are very excited about the coming enhancements and the added value they deliver to our customers. If you have any questions, please contact your account support team or BT Conferencing at info@wireone.com.

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