Scaling Your Company's Video Conferencing Application

By Leo Flotron, CEO, BT Conferencing

I see many exciting things happening that will change this market in a positive way. Our goals as a company are to improve ease of use, reliability and deliver a real return on investment to our customers. Due to dramatically enhanced quality and lower priced networks, many customers have improved their video conferencing reliability in recent years. We have new improved video and audio quality becoming available with new technology like HD video conferencing. Our managed services and software tools have helped many of our customers improve performance and reduce costs- all measurable through our online reporting tools. We have seen increased video usage for almost all of our customers as a result of these performance improvements and the escalating challenges of air travel. The next issue our customers are facing is how to scale their business in a cost effective way with the increased usage. We have a proven solution to address scalability and reliability and I would encourage you to contact us about Wire One Managed Services.

At Wire One we are making significant investments in Research and Development to improve our offers and the software platforms that deliver our services. New enhancements to engageMeeting Manager are dramatic and provide automated call launching and management through an easy to use web interface. Customers see the value of End Point Connect which allows them to schedule and launch point-to-point calls, without the need for a bridge. We have also seen a significant increase in events - even with customers who own their own bridges. Most customers do not have the event management expertise or port capacity for large scale events. Let Wire One augment your internal capacity and expertise with our Event Management Services.

We project a very successful trend for the video conferencing business over the next several years. Call volumes in every part of our business are increasing and we are adding resources to allow us to deliver the high quality service that you expect from Wire One. We feel that our tools and services can help our customers address many of the internal challenges that they will face with increased usage of conferencing. Let us help you scale and improve your company’s video conferencing offer with an expanded implementation of Wire One’s technology and services.

 

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