BT Conferencing adds CSP status; already Polycom Platinum (US) and Gold (UK)

BT Conferencing , the largest provider of true end-to-end video conferencing solutions and Polycom’s largest reseller partner, announced it has achieved Certified Service Partner certification from Polycom®, Inc., the world’s leader in unified collaborative communications solutions. This adds to the list of official recognition that makes BT Conferencing the industry’s most certified and recognized video conferencing solutions provider.

The Certified Service Partner (CSP) program certifies Polycom’s best-in-class service and support channel partners by verifying their performance in providing customers with fast response times, call center support, and knowledge and expertise in Polycom solutions. Wire One has long provided superior service and support for Polycom’s converged communications solutions.

CSP provides for tight integration of vendor and channel partner support, which assures the customer that the CSP partner has the right skills and best practices for each stage of service delivery.

“We’re proud of this achievement, which provides further evidence of Wire One’s ability to deliver at a consistently high level,” said Leo Flotron, President, BT Conferencing . “The largest companies in the world continue to look to us to deliver reliable conferencing solutions – largely due to the expertise and experience of our team.”

“We are pleased that BT Conferencing has earned CSP certification. They have fulfilled the certification requirements in all areas of the CSP program including support infrastructure, product technical knowledge and their ongoing focus on customer satisfaction as measured through service performance metrics. BT Conferencing has demonstrated expertise in all aspects of Polycom technology,” said Geno Alissi, Vice President and General Manager Polycom Global Services. “We believe that their recognition as a Certified Service Partner demonstrates the importance BT Conferencing places on providing consistent high quality service and support to customers.”

About BT Conferencing Inc.
BT Conferencing delivers integrated video conferencing services and solutions that are reliable, easy to use and deliver superior value. We are the global leader in video conferencing services. That’s why 1000’s of companies - including 40 of the Fortune 100 companies, are BT Conferencing customers. Let us increase your video conference adoption and success rates – visit www.wireone.com or call +1 888-448-7726 in the US and +44 (0)870 001 7726 in the UK.

About Polycom
Polycom, Inc. is the worldwide leader in unified collaborative communications (UCC) that maximize the efficiency and productivity of people and organizations by integrating the broadest array of video, voice, data and Web solutions to deliver the ultimate communications experience. Polycom’s high quality, standards-based conferencing and collaboration solutions are easy to deploy and manage, as well as intuitive to use. Supported by an open architecture, they integrate seamlessly with leading telephony and presence-based networks. With its market driving technologies, best-in-class products, alliance partnerships, and world-class service, Polycom is the smart choice for organizations seeking proven solutions and a competitive advantage in real-time communications and collaboration. For additional information call 1-800-POLYCOM (765-9266) or +1-408-526-9000, or visit the Polycom website at www.polycom.com.

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